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CyQ provides your business with the means to route and manage your customers and provide them options on how they want to contact your staff in the best possible way.
CyTrack CyQ is an Inbound Call and Queue Management system designed to offer very powerful features and simple administration. CyQ offers powerful Skills Based Routing and Automatic Call Distribution with variable Announcement Management options that provide your business with state-of-the-art Call Centre Technology.
Benefits Include:
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Professionally Manage one of your most important business needs – your customers calling you
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Ensure calls are always directed to the best person for the job
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Ensure your staff have the right information for the right type of call
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Give your customers options and service them best
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Automatic Call Distribution
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Skills based Routing
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In Queue Options for Callers
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Wallboards
Recommended Complimentary Products:
Call us on 0845 313 6020 or [click here] to contact us using a prefilled contact form.
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