Our specialist installation and maintenance team provide:

 

 A tiered support structure providing different levels of help according to requirments.

 

Enabling faults to be dealt with quickly and cost-effectively. In the most cases the fault can be fixed remotely, without the need for the engineer to be called out. The service can also be used for most programming requirements, again, handled remotely.

 

In accordance with the telecommuncations industry guidelines, our technical services team has a consistantly high clearence rate in fixing problems. To speed up response times, all faults and relevant information are communicated directly to the field engineers via a hand held PDA.

 

 

If you have any questions that are not answered on these pages please do not hesitate to call us on 0870 190 40 50