BDR Voice & Data Solutions Ltd have different service levels to ensure we can provide you the exact service you require.
Standard Cover
Business Critical
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Monday - Friday, 9:00 to 5:00pm
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Excluding Bank Holidays
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The maintainer will respond to a fault report received within 2-4 working hours.
Next Day
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Monday - Friday, 9:00 to 5:00pm
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Excluding Bank Holidays
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The maintainer will respond to a fault report received within 8-16 working hours
If you have any questions regarding our service levels please contact us on 0845 313 6020
