Solutions and Markets
IP and Telephone Systems
BDR provide a variety of different IP and telephone systems incorporating the very latest technology and applications aimed to improve the way a business communicates both with it's clients and its workforce. Applications such as Unified Communications, Call recording, CTI, Windows operator consoles are fully integrated with the Telephone system providing the potential for significant improvement in the way a business operates.
Mobility
Successful decision making requires immediate access to the right people at the right time. BDR has a range of mobility solutions that are simple to use and flexible enough to meet the increasing demands of today's businesses. BDR's mobility offering's are
- Email on the move
- Mobile integration with office business communication system
- Home/flexible working
- Mobile service and hardware supplier
Unified Communications
IP Telephony provides the foundation for meeting today's need for Unified Communications (UC) in the enterprise. The basic premise of UC is to enable instant communication between workers beyond the traditional phone and e-mail and into voice, video, IM, and wireless.
Contact Centres
The traditional call centre-rows of agents in headsets answering calls-is becoming obsolete. In a consumer-driven, Internet-enabled world, your customers aren't just calling you. They want to reach you via email, IM, text, and more. And simply "taking" calls isn't enough to keep customers loyal-you need to proactively reach out to build relationships, upsell, and solve problems before they become deal-breakers
MPLS IP VPN
MPLS IP VPN services provide a secure, reliable and cost effective method of connecting multiple sites with quality assured connectivity. With technical pre-sales engineers and bid support BDR will work with clients to the correct connectivity for your business needs.
Conferencing and Collaboration
BDR's Conferencing and Collaboration portfolio includes a wide range of solutions to help your business become more efficient, more productive and ultimately more profitable. The portfolio features a range of solutions that include unified communications clients & audio, web and video conferencing solutions.
Billing
As a key part of our product portfolio BDR have invested heavily in our own in house billing platform and are able to provide a true one bill solution for our clients. This includes the provision and billing of Analogue, ISDN and SIP lines, Call Charges, a host of Broadband and Internet packages.
IT Network Design
At BDR we recognise that IT has become an integral part of a businesses ability to operate and compete competitively in their market sector, and therefore our IT Consultants will work alongside you to develop and offer flexible working solutions.
IT Virtualisation
Virtualisation is changing the way resources are deployed and managed by simplifying and speeding up the IT response to a changing business environment. Virtualization can simplify your operations and reduce your costs.
Hosted Telephony
Hosted telephony is an alternative method of delivering business communication systems. Rather than implementing a communication system locally a hosted telephony solution is hosted in a data centre with extensions rented by the end user on a monthly basis and accessed over the internet.
Support
BDR directly install and support all of our product portfolio and have developed a wealth of experience in our 20 years or trading. We pride ourselves on our friendly yet professional approach and are able to offer support ranging from standard business hours right the way through to 24/7 cover.
