BDR Group

0800 975 3000

YOUR CHOICE FOR MANAGED IT SERVICES.

Customer Hub.

Our customer hub is a convenient and easy-to-use resource that provides you with the support you need. With our customer hub, you can log a fault, access helpful documents, and get the support you need, all in one place.

Log a Ticket Online.

Experiencing an issue with your equipment or service? Fill out the quick form below.

Log a Ticket.

For when things don’t go quite right. Contact our expert technical support team. Whether it’s ironing out a small issue, requesting a change or help with disaster recovery – our team is here for you.

Your Account Manager.

Update your account, order new equipment, open a new site and so much more. Drop your account manager a message and they’ll call or email you back within 24hrs.

Remote Support.

By clicking ‘Get Remote Support’, we’ll be able to take control of your device, so that we can better understand what issues you’re facing and how to fix them quickly and effectively.

Online Billing.

Access all of your billing information via webaBILLity. Don’t have an account? Register with your BDR account number.

Privacy
Policy.

Terms & Conditions.

Direct Debit
Mandate.

Security
Checklist.

Environmental
Policy.

Toll Fraud Monitoring.

Complaints Policy.

Billing User Guide.

Fair Use
Policy.

iPECS UCE for Windows.

Slavery Statement.

2G and 3G Sunsetting FAQ

Fault Logging Process.

SLA
Document.

Speak to us within 3 rings.