Supporting you and your business

Taking care of you.

At BDR we recognise that good service is important to a long-term valuable relationship. We have developed bespoke tools to support you and allow you to speak with our expert team remotely.

We appreciate and value your feedback, this helps us to build better products and services for you. Feel free to let us know how we are doing.

Register for an account

Log an enquiry

BDR recognise that sometimes things can and do go wrong. But we are here to help and to make the process a little quicker you can log a fault here, either online, or via email.

Speak to the team

We are always at the end of the phone if you’d prefer to speak with one of our team. Give us a brief description of the challenge at hand and the department you need to speak with.

Document links

BDR Voice and Data is a member of the FCS, a trade association which promotes best practice in communication services. We have given you this checklist to help secure your phone system against fraudulent use. It is not a guarantee of security but you are advised to carry out these steps below to help protect your company.

Online Billing

Access all of your billing information. If you don’t have log in details to access this secure facility you will need to register using your BDR account number.

Downloads Page

Use this area to download all of your software and program packages. UCE software packages can be found here too.

Partner Communications
Terms & Conditions
Maintenance Agreement
BDR Direct Debit Mandate
Toll Fraud Monitoring V2
Customer Security Checklist
Environmental Policy
Privacy Policy
BDR Enlighten Guide
Fair Use Policy

Log a fault